Warranty
Your SeeMe lights are covered by a limited return to base warranty against material and manufacturing defects. We will provide you a replacement unit, if we can’t repair your light.
This warranty covers your SeeMe light units and mounts only, and lasts for 12 months from the date of original purchase of this product.
What is Not Covered
Excluded from this warranty is:
Accident or accidental damages of any kind.
Any damage caused by the owner attempting to open the sealed unit, modifying, attempting to fix, or otherwise altering the product.
All accessories such as cables, memory cards, carry bags or attachments.
The limited warranty is not transferable to subsequent owners or purchasers of this product.
The cost of returning the unit to us for repair/replacement.
Limitation on Liability:
SeeMe shall not be responsible for any incidental or consequential loss or damages.
This warranty is offered exclusively under English Common Law, which will apply regardless of the shipping destination.
Returns (under warranty)
In the unlikely event that your SeeMe light stops functioning, please contact us on [email protected] for a returns number BEFORE returning any product to us.
We accept no responsibility for any product returned to us without the appropriate return form and returns number in the package.
Support
If you have any issues other than warranty claims with your SeeMe lights or any questions not covered in our FAQs, please contact our help desk on [email protected] . Please describe the issue and provide contact details. We will do our best to answer any questions and assist you. Our support desk is open 9am to 5pm Monday to Friday except on UK Bank Holidays.